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  • "Embracing Cultural and Generational Diversity: Future-Proofing Our Organizations" with Jose Villa

    Recorded On: 04/17/2018

    America is in the midst of a societal transformation unlike any America has ever seen before. But change provides immense opportunities for those who adjust. For forward-thinking organizations, embracing cultural and generational diversity can “future-proof ” their organizations and help them chart a more successful path forward.

    America is in the midst of a societal transformation unlike any America has ever seen before. But change provides immense opportunities for those who adjust. For forward-thinking organizations, embracing cultural and generational diversity can “future-proof ” their organizations and help them chart a more successful path forward.  

    Jose Villa

    Founder and President, Sensis

    Jose Villa founded Sensis in 1998 as a website development firm and has since expanded the company into a full-service marketing and advertising  agency. The Sensis integrated model combines a cross-cultural approach to  the general market, where ethnic insights lead Sensis’ work. The company focuses on the role of digital media, the mainstreaming of multicultural markets, and the transformative impact of social technology. 

    Villa frequently publishes on multicultural marketing subjects at MediaPost, and his blog, ThinkMulticultural.com. He is a fellow of the Robert Toigo Foundation, a founding member of the Cesar E. Chavez Foundation, a board member of the National Federation of Independent Businesses (NFIB) and a past advisory board member of the U.S. Hispanic Chamber of Commerce.

  • "Perspectives from a Golf Industry Leader" with Chip Brewer and Mike Stachura

    Recorded On: 04/17/2018

    Chip Brewer, President & CEO Callaway Golf Company, sits down with Golf Digest Senior Editor Mike Stachura to discuss the distinct challenges and opportunities in the golf equipment business today as golf’s hottest brand continues to innovate and compete in the game’s constantly changing environment. Amid that variability, he’ll also address the consistent role private clubs play in golf’s present and its future.

    Chip Brewer, President & CEO Callaway Golf Company, sits down with Golf Digest Senior Editor Mike Stachura to discuss the distinct challenges and opportunities in the golf equipment business today as golf’s hottest brand continues to innovate and compete in the game’s constantly changing environment. Amid that variability, he’ll also address the consistent role private clubs play in golf’s present and its future.

    Chip Brewer

    President & CEO, Callaway Golf Company

    Oliver G. Brewer, III, also known as Chip, is the president and chief executive officer of Callaway Golf Co., and has served as a director of Callaway Golf Co. since March 2012. Previously, Brewer served as CEO of Adams Golf Inc. from 2002 to 2012 and as president from 2000 to 2012 and as senior vice president of sales and marketing from 1998 to 2000. He is a graduate of the College of William and Mary and received his MBA from Harvard in 1991. 

    Mike Stachura

    Senior Editor-Equipment, Golf Digest

    Mike Stachura is the senior editor of equipment at Golf Digest. He has been covering golf equipment and technology as well as the business of golf for more than 20 years. He leads the team that developed and oversees the “Hot List,” Golf Digest’s annual review of new products, from drivers to golf balls. In addition, he developed the magazine’s biennial ranking of America’s 100 Best Clubfitters. In 2016 Stachura was named to the International Clubmakers Hall of Fame for his work promoting the benefits of clubfitting to the golfing public. He is the author of three books, including “Classic American Courses” and “Fearless Golf.” He also has been a frequent guest on Golf Channel’s “Morning Drive” and served as a co-host for the annual “Golf Digest Equipment Insider” special on NBC. 

  • Club Governance

    Recorded On: 03/15/2018

    Learn how to implement and sustain sound club governance.

    Club directors bear immense responsibility in governing their clubs. Discuss the four-corners of directors’ responsibility: (1) implementing strategy, (2) ensuring dependable finance, (3) exercising responsible governance, and (4) providing trustworthy servant leadership. Learn how to implement and sustain sound club governance.

    Presenter Henry DeLozier is a principal at Global Golf Advisors (GGA), a Legacy Alliance Partner of the National Club Association. GGA serves club management professionals from offices in Toronto, Phoenix and Dublin (IR). 

     


    Henry DeLozier

    Partner, Global Golf Advisors

    Henry DeLozier is a principal at Global Golf Advisors (GGA), a Legacy Alliance Partner of the National Club Association. GGA serves club management professionals from offices in Toronto, Phoenix and Dublin (IR). He can be reached at hdelozier@globalgolfadvisors.com or by visiting globalgolfadvisors.com


  • Struggling to Provide Southern Hospitality: H-2B and J-1 Visa Issues and Answers for Private Clubs with Winter Seasons (Florida, Texas, the Southwest, and others)

    Recorded On: 03/08/2018

    Learn best practices in utilizing H-2B visa petitions as part of a successful staffing strategy.

    Hospitality organizations in Florida, Texas, the Southwest and other winter-season locations have been increasingly turning to foreign nationals to staff for their busy times of year with J-1 and H-2B visas. In recent months, there has been much discussion by the administration about J-1 visas whether the government will end J-1 visas for the hospitality industry altogether. On the H-2B visa end, there has been a recent uptick in denials for hospitality organizations around the United States. These issues, combined with low unemployment, have left many hospitality organizations scrambling to find qualified and reliable staff.  

     Attorney Keith Pabian will present on best practices and tips for private clubs to make H-2B visa petitions a stress-free option that can turn your staffing troubles into a great staffing strategy. This webinar will also discuss visa options for clubs, with an eye toward understanding what the future will hold for these programs under the Trump administration. Pabian will also discuss generally the current developments in immigration law.

    Joe Trauger

    Vice President, Government Relations, National Club Association

    In April of 2019 Joe Trauger joined NCA as Vice President of Government Relations. Joe lead’s NCA’s lobbying activities and ClubPAC, NCA’s political action committee.

     As an experienced government relations professional with many legislative and regulatory successes on Capitol Hill, Joe brings extensive experience and respect as an association lobbyist with tremendous knowledge of the issues. Joe also has excellent perspective into the private club industry as he is entering his second year as president of Mount Vernon Country Club in Alexandria, Va., an NCA member club.”

     He previously was principal and founder of Northfield Strategies, an advocacy consulting firm. Prior to Northfield, Trauger was senior vice president of policy and government relations at the Air-Conditioning, Heating and Refrigeration Institute and vice president of government relations at the National Association of Manufacturers. His Capitol Hill experience includes positions as senior policy advisor for then House Majority Whip Roy Blunt; policy advisor for then House Majority Leader Dick Armey; senior legislative assistant for former Congressman Sam Johnson; and legislative assistant for former Senator Rod Grams.

     Joe is a competitive golfer, frequently playing in charity and purse tournaments and modestly boasts a single-digit handicap. He is married with two lovely daughters. 

  • Branding and Brand Management

    Recorded On: 02/15/2018

    Learn how brands impact private clubs and what steps should be taken to fortify the brand of your club.

    In a brand-conscious society, brands mean so much to club members. It represents core values, service standards, and market differentiation. Learn how brands impact private clubs and what steps should be taken to fortify the brand of your club.

    Presenter Henry DeLozier is a principal at Global Golf Advisors (GGA), a Legacy Alliance Partner of the National Club Association. GGA serves club management professionals from offices in Toronto, Phoenix and Dublin (IR). 

     


    Henry DeLozier

    Partner, Global Golf Advisors

    Henry DeLozier is a principal at Global Golf Advisors (GGA), a Legacy Alliance Partner of the National Club Association. GGA serves club management professionals from offices in Toronto, Phoenix and Dublin (IR). He can be reached at hdelozier@globalgolfadvisors.com or by visiting globalgolfadvisors.com


  • GDPR data security compliance: What does it mean for your club?

    Recorded On: 01/11/2018

    Join Charles Barley Jr., Director, Risk Advisory Services and Nico Guetatchew, Supervisor, Risk Advisory Services of RSM US LLP as they present on the complexities of this new regulation and how you can prepare.

    Have you started your preparations for General Data Protection Regulation (GDPR) compliance? GDPR was recently ratified to strengthen and unify data protection for all European Union (EU) residents—whether their data resides in the EU or not. GDPR is applicable to almost every organization worldwide that collects or processes data on EU residents, including those not based in Europe and even those without any European operations.

    Many private clubs underestimate the amount of EU data they hold, and therefore may not understand the potential effect of GDPR legislation. For example, EU resident data may be stored in everything from information technology (IT) systems and portable media devices to spreadsheets and email archives. Clubs must examine data privacy protocols for primary sources of data, as well as all other sources and forms, including club membership, employee and guest data.

    The new GDPR rules will significantly disrupt how organizations store, manage and process personal data. Substantial financial penalties and reputational damage may be incurred for noncompliance, up to €20M or 4 percent of an organization’s global revenue, whichever is higher. Register today to:

    • Understand what GDPR is
    • Hear how it may apply to the private club industry
    • Learn how to develop a road map for compliance

    Join Charles Barley Jr., Director, Risk Advisory Services and Nico Guetatchew, Supervisor, Risk Advisory Services of RSM US LLP as they present on the complexities of this new regulation and how you can prepare. The enforcement date is May 25, 2018 and all affected organizations must take immediate action to develop a response to the new requirements.  

    Charles Barley Jr.

    Director, Risk Advisory Services (IT)

    Responsible for the delivery of governance, risk and compliance services, Charles Barley Jr. serves as RSM’s southeast leader of the security & privacy risk solution and also serves on the firm’s National Data Privacy working group. He has more than 18 years of consulting experience and has served several multinational financial services and public sector organizations. Charles has led a number of data protection assessments and policy development engagements, which focused on security governance, data privacy, information classification and overall data protection programs for data rich organizations, designed to ensure compliance with generally accepted privacy principles and international regulatory expectations.  

    Nico Guetatchew

    Supervisor, Risk Advisory Services (IT)

    Nico Guetatchew is a supervisor and GDPR subject matter expert for RSM US, a leading provider of audit, tax and consulting services focused on the middle market. As a driving force for the delivery of privacy and GDPR work with RSM US clients, Guetatchew has been consistently at the forefront of privacy regulatory compliance and is a GDPR speaker and media contributor on all things privacy and technology. 

  • Club Safety Audits

    Hear from club safety consultant Alan Achatz about how your club can prepare for an OSHA audit or otherwise review its current safety practices.

    Hear from club safety consultant Alan Achatz about how your club can prepare for an OSHA audit or otherwise review its current safety practices, and ensure your members, guests and staff are protected from physical harm. Achatz will discuss examples from his experience performing safety audits with different club departments and club types, as well as key steps your club should perform before an auditor is on site.

    Alan E. Achatz

    Alan E. Achatz is a former club manager who operates Club Safety Solutions, a business assisting clubs and other operations with health and safety issues. Achatz, an OSHA general industry outreach trainer, provides education sessions for managers, executive staff and all line employees and conducts simulated OSHA site tours to identify regulatory shortcomings and provide compliance assistance.

    Achatz has written more than 100 articles for various trade publications including Club Director, Club Management, Private Club Advisor and BoardRoom.

  • Major Construction Project Risks and How to Mitigate Them

    Review of the various forms of contractual arrangement for construction projects.

    This webinar will provide a brief overview of the various forms of contractual arrangement for construction projects, and will then dive into key contract provisions that will help promote cost transparency throughout the life of the project. The webinar will also discuss key cost control procedures for reviewing change orders, and to help prevent approval of unreasonable or disallowable costs and overbillings.

    David Luker

    Director, Risk Advisory Services, RSM US LLP

    David Luker has over 12 years of experience in public accounting including GAAP financial statement audit of construction contractors, construction contract compliance and cost recovery for large construction manager at risk and design build contracts, construction change order and claim analysis, construction litigation support, design and construction process reengineering and various other risk advisory services. Luker serves as RSM’s facilities and construction subject matter expert for the Southeast Region. Prior to joining RSM, Luker worked for a Big Four accounting firm in audit, and a regional accounting firm in audit, tax and consulting. In 2014, Luker was named among the Orlando Business Journal’s top 40 professionals under 40 years old.

    Matt Blondell

    Manager, Risk Advisory Services, RSM US LLP

    Matt Blondell is a Manager and Construction Specialist in RSM’s construction risk advisory group where he is responsible for the execution of projects and supervision of staff, risks and controls, contract compliance services, risk management, business process analysis and forensic investigations. Blondell has been in public accounting for over seven years and his experience includes planning, supervising and executing closeout audits, contract compliance engagements, facilities and construction internal audits, and other consulting services for school districts, local and tribal governments, publicly traded entities, construction contractors and private equity clients throughout the country. Prior to joining RSM, Blondell worked as an external auditor at a regional accounting firm in North Florida.

  • Wage & Hour Compliance Issues: Employee Time Tracking and Payment Best Practices

    Learn about issues of time tracking and payment in this first session in a two-part series of webinars addressing current private club wage and hour compliance challenges.

    Addressing current private club wage and hour compliance challenges, this session will cover:

    • Avoidance of “off-the-clock” work by non-exempt employees
    • Best practices for proper time tracking and record keeping of non-exempt employees
    • How to properly pay non-exempt employees in a manner aligned with your business objectives

    Laurence A. Hirsh, CRE, MAI, SGA

    President, Golf Property Analysts

    Laurence A. Hirsh, CRE, MAI, SGA, president of Golf Property Analysts, has performed 3,000+ assignments in 45 U.S. states and beyond. He has authored many industry-related articles and manuscripts and is a frequent lecturer at seminars and conferences. 

    Hirsh is also the author of the Appraisal Institute’s authoritative text on golf property valuation, entitled Golf Property Analysis and Valuation – A Modern Approach, published in 2016. Hirsh has developed a golf course and brokered more than $130 million in golf and club properties.

  • Preventing Payment Fraud

    Discover steps to make smarter, safer payments to your vendors to save time and modernize your Accounts Payable.

    Payment fraud is a significant, real threat to every business. Learn the various ways that fraud easily can enter your system and consider ways to prevent fraud. This webinar will cover steps to make smarter, safer payments to your vendors to save time and modernize your Accounts Payable.

    Mary Beth Fisher

    National Sales Executive, ‎CSI globalVCard

    Mary Beth Fisher has over 25 years of professional experience connecting businesses with innovative payment solutions. Her expertise spans multiple industries, including hospitality and nonprofits, along with a proven ability to transform Accounts Payable processing with simple alternatives that eliminate fraud, save time and increase revenues.