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  • Forces Shaping Your Club’s Operations

    Recorded On: 10/02/2018

    Based on data from approximately 340 private clubs, this session discusses these trends and will provide expert insights and benchmarks in critical club areas for their leaders to analyze at their own operations.

    While every private club is unique, larger forces can play a significant role in how individual clubs and the industry as a whole perform. Based on data from approximately 340 private clubs, this session discusses these trends and will provide expert insights and benchmarks in critical club areas for their leaders to analyze at their own operations. These topics include: 

    • The state of the economy for private clubs
    • Current membership trends
    • Revenue trends
    • Capital projects – How are they being paid for?
    • Club operations trends – Restaurants, rooms and golf course maintenance
    • Internal controls/cyber-crime and risks

     


    James J. Hankowski, CPA

    Partner, Condon O’Meara McGinty & Donnelly LLP

    James J. Hankowski CPA is a partner of Condon O’Meara McGinty & Donnelly LLP.  The firm specializes in the auditing and accounting for over 325 private clubs in 16 states. Jim predominantly handles the New Jersey Club practice. He was a past board member of the Hospitality Financial and Technology Professionals Association.  He has presented seminars on Club operations to the Club Managers Association of America and The National Club Association. Jim has written articles published in industry magazines and has over 30 years of experience in servicing Clubs. Jim served on the sub-committee for the revision of the Uniform System of Financial Reporting for Clubs.

    Matthew P. O’Dell, CPA

    Audit Partner, Condon O’Meara McGinty & Donnelly LLP

    Matthew P. O’Dell, CPA, is an audit partner with the accounting firm of Condon O’Meara McGinty & Donnelly LLP.  Matt has worked with private clubs for approximately 23 years.  His prime responsibilities and area of expertise include accounting, auditing and internal control review.  Matt has authored and contributed to various articles in leading club national publications and has spoken at annual conferences throughout the country and local chapter meetings regarding club operations. 

  • OSHA's at the Door - What Do You Do?

    Recorded On: 06/28/2018

    Learn the processes of an OSHA inspection from the inspector arriving on property, conducting the site visit to and including the issuance of citations, penalties and the appeals process.

    Learn the processes of an OSHA inspection from the inspector arriving on property, conducting the site visit to and including the issuance of citations, penalties and the appeals process. Violations at golf, country, city and yacht clubs will be shared, as well as items you should not say to the inspector.

    Did you know your operation only has 4 hours to provide your OSHA 300 logs? OSHA must issue a citation and proposed penalty within 6 months from the violations occurrence. The current fine for a willful or repeat violation is $129,336 per violation!

    Presenter Alan Achatz, CCM, CHE, is a former club manager who operates Club Safety Solutions, LLC, a business assisting clubs and other operations with health and safety issues. An OSHA general industry outreach trainer, he provides education sessions for managers, executive staff and all line employees, and conducts simulated OSHA site tours to identify regulatory shortcomings and provide compliance assistance.

    Mr. Achatz has written more than 100 articles for various trade publications including Club Management, Private Club Advisor, BoardRoom magazine, Club Management Perspectives and CMAA's “PCS At Your Service.”

    For additional information, visit www.clubsafetysolutions.com.

    Alan E. Achatz

    Alan E. Achatz is a former club manager who operates Club Safety Solutions, a business assisting clubs and other operations with health and safety issues. Achatz, an OSHA general industry outreach trainer, provides education sessions for managers, executive staff and all line employees and conducts simulated OSHA site tours to identify regulatory shortcomings and provide compliance assistance.

    Achatz has written more than 100 articles for various trade publications including Club Director, Club Management, Private Club Advisor and BoardRoom.

  • Employee Classification

    Recorded On: 06/07/2018

    Learn about the legal trends and potential risk areas impacting your club from attorneys Cindy Arellano and Thomas Lenz, who recently updated NCA reference series monograph, “Independent Contractor Compliance.”

    Private clubs, and many other employers across the United States, have frequently classified certain workers as independent contractors. Issues such as wage theft and claims for unpaid taxes have raised the stakes for anyone who considers identifying someone as an independent contractor rather than an employee. Learn about the legal trends and potential risk areas impacting your club from attorneys Cindy Arellano and Thomas Lenz, who recently updated NCA reference series monograph, “Independent Contractor Compliance.”   

    Thomas A. Lenz is a partner at Atkinson, Andelson, Loya, Ruud & Romo, in the firm’s labor and employment law department handling all aspects of labor and employment law issues from the firm’s Cerritos and Pasadena offices. He serves on NCA’s board and ClubPAC Committee and chairs the Government Relations Committee. Lenz also is chair of the Labor and Employment Law Section for the State Bar of California. 

    Cindy S. Arellano is a partner at Atkinson, Andelson, Loya, Ruud & Romo in the firm’s Business & Tax Practice Group in Cerritos, Calif., focusing on employee benefits and executive compensation, tax audits, ERISA, nonprofit organizations, mergers and acquisitions and general corporate transactional matters. She has written for NCA publications and spoken in NCA programs. 

     

     

    Thomas Lenz

    Partner, Atkinson, Andelson, Loya, Ruud & Romo

    Thomas A. Lenz is a partner at Atkinson, Andelson, Loya, Ruud & Romo, in the firm’s labor and employment law department handling all aspects of labor and employment law issues from the firm’s Cerritos and Pasadena offices. He serves on NCA’s board and ClubPAC Committee and chairs the Government Relations Committee. Lenz also is chair of the Labor and Employment Law Section for the State Bar of California. He can be reached at tlenz@aalrr.comor 562-653-3200.

    Cindy Strom Arellano

    Atkinson, Andelson, Loya, Ruud & Romo

    Cindy S. Arellano is a partner at Atkinson, Andelson, Loya, Ruud & Romo in the firm’s Business & Tax Practice Group in Cerritos, Calif., focusing on employee benefits and executive compensation, tax audits, ERISA, nonprofit organizations, mergers and acquisitions and general corporate transactional matters. She has written for NCA publications and spoken in NCA programs. She can be reached at carellano@aalrr.com or 562-653-3200.

  • Strategy for Clubs

    Recorded On: 05/03/2018

    Discuss strategic planning content; how to implement dependable club strategy; and how to sustain that strategy.

    Effective strategy has many parts and a singular aim, which is economic sustainability for the club. On Thursday, May 3 at 2:00 p.m. ET, hear strategy-expert Henry DeLozier, principal at Global Golf Advisors, discuss strategic planning content, how to implement dependable club strategy and how to sustain that strategy.

    Global Golf Advisors (GGA) is a Legacy Alliance Partner of the National Club Association. GGA serves club management professionals from offices in Toronto, Phoenix and Dublin.

     


    Henry DeLozier

    Partner, Global Golf Advisors

    Henry DeLozier is a principal at Global Golf Advisors (GGA), a Legacy Alliance Partner of the National Club Association. GGA serves club management professionals from offices in Toronto, Phoenix and Dublin (IR). He can be reached at hdelozier@globalgolfadvisors.com or by visiting globalgolfadvisors.com


  • "Prideology" with Bill Walshe

    Recorded On: 04/17/2018

    The Viceroy Hotel Group has spent the past five years activating “Prideology,” the DNA of its business. Serving as the roadmap to success, and the cultural platform of its group, Prideology has given Viceroy Hotel Group a genuine competitive advantage, in ways that can apply to any business sector.

    The Viceroy Hotel Group has spent the past five years activating “Prideology,” the DNA of its business. Serving as the roadmap to success, and the cultural platform of its group, Prideology has given Viceroy Hotel Group a genuine competitive advantage, in ways that can apply to any business sector.  Learn the origin and application of this revolutionary empowerment tool from Bill Walshe, CEO, Viceroy Hotel Group. Recorded as part of the 2018 National Club Conference, April 17, 2018, in Los Angeles, Calif. 

    Bill Walshe

    CEO, Viceroy Hotel Group

    A 20-year veteran to the luxury hospitality industry, Bill Walshe provides Viceroy Hotel Group with a truly global perspective, bringing extensive senior management experience with leading international hospitality companies, including Jumeirah Group, The Doyle Collection and Kempinski Hotels and Resorts. As the CEO of the Doyle Collection, Bill led the brand through its reinvention into a modern luxury urban hotel group that includes eleven hotels in the USA and Europe. Prior to The Doyle Collection, he served as COO for Dubai-based Jumeirah Group at a time of tremendous growth for the international luxury hospitality group.

  • "Embracing Cultural and Generational Diversity: Future-Proofing Our Organizations" with Jose Villa

    Recorded On: 04/17/2018

    America is in the midst of a societal transformation unlike any America has ever seen before. But change provides immense opportunities for those who adjust. For forward-thinking organizations, embracing cultural and generational diversity can “future-proof ” their organizations and help them chart a more successful path forward.

    America is in the midst of a societal transformation unlike any America has ever seen before. But change provides immense opportunities for those who adjust. For forward-thinking organizations, embracing cultural and generational diversity can “future-proof ” their organizations and help them chart a more successful path forward.  

    Jose Villa

    Founder and President, Sensis

    Jose Villa founded Sensis in 1998 as a website development firm and has since expanded the company into a full-service marketing and advertising  agency. The Sensis integrated model combines a cross-cultural approach to  the general market, where ethnic insights lead Sensis’ work. The company focuses on the role of digital media, the mainstreaming of multicultural markets, and the transformative impact of social technology. 

    Villa frequently publishes on multicultural marketing subjects at MediaPost, and his blog, ThinkMulticultural.com. He is a fellow of the Robert Toigo Foundation, a founding member of the Cesar E. Chavez Foundation, a board member of the National Federation of Independent Businesses (NFIB) and a past advisory board member of the U.S. Hispanic Chamber of Commerce.

  • "Perspectives from a Golf Industry Leader" with Chip Brewer and Mike Stachura

    Recorded On: 04/17/2018

    Chip Brewer, President & CEO Callaway Golf Company, sits down with Golf Digest Senior Editor Mike Stachura to discuss the distinct challenges and opportunities in the golf equipment business today as golf’s hottest brand continues to innovate and compete in the game’s constantly changing environment. Amid that variability, he’ll also address the consistent role private clubs play in golf’s present and its future.

    Chip Brewer, President & CEO Callaway Golf Company, sits down with Golf Digest Senior Editor Mike Stachura to discuss the distinct challenges and opportunities in the golf equipment business today as golf’s hottest brand continues to innovate and compete in the game’s constantly changing environment. Amid that variability, he’ll also address the consistent role private clubs play in golf’s present and its future.

    Chip Brewer

    President & CEO, Callaway Golf Company

    Oliver G. Brewer, III, also known as Chip, is the president and chief executive officer of Callaway Golf Co., and has served as a director of Callaway Golf Co. since March 2012. Previously, Brewer served as CEO of Adams Golf Inc. from 2002 to 2012 and as president from 2000 to 2012 and as senior vice president of sales and marketing from 1998 to 2000. He is a graduate of the College of William and Mary and received his MBA from Harvard in 1991. 

    Mike Stachura

    Senior Editor-Equipment, Golf Digest

    Mike Stachura is the senior editor of equipment at Golf Digest. He has been covering golf equipment and technology as well as the business of golf for more than 20 years. He leads the team that developed and oversees the “Hot List,” Golf Digest’s annual review of new products, from drivers to golf balls. In addition, he developed the magazine’s biennial ranking of America’s 100 Best Clubfitters. In 2016 Stachura was named to the International Clubmakers Hall of Fame for his work promoting the benefits of clubfitting to the golfing public. He is the author of three books, including “Classic American Courses” and “Fearless Golf.” He also has been a frequent guest on Golf Channel’s “Morning Drive” and served as a co-host for the annual “Golf Digest Equipment Insider” special on NBC. 

  • Club Governance

    Recorded On: 03/15/2018

    Learn how to implement and sustain sound club governance.

    Club directors bear immense responsibility in governing their clubs. Discuss the four-corners of directors’ responsibility: (1) implementing strategy, (2) ensuring dependable finance, (3) exercising responsible governance, and (4) providing trustworthy servant leadership. Learn how to implement and sustain sound club governance.

    Presenter Henry DeLozier is a principal at Global Golf Advisors (GGA), a Legacy Alliance Partner of the National Club Association. GGA serves club management professionals from offices in Toronto, Phoenix and Dublin (IR). 

     


    Henry DeLozier

    Partner, Global Golf Advisors

    Henry DeLozier is a principal at Global Golf Advisors (GGA), a Legacy Alliance Partner of the National Club Association. GGA serves club management professionals from offices in Toronto, Phoenix and Dublin (IR). He can be reached at hdelozier@globalgolfadvisors.com or by visiting globalgolfadvisors.com


  • Struggling to Provide Southern Hospitality: H-2B and J-1 Visa Issues and Answers for Private Clubs with Winter Seasons (Florida, Texas, the Southwest, and others)

    Recorded On: 03/08/2018

    Learn best practices in utilizing H-2B visa petitions as part of a successful staffing strategy.

    Hospitality organizations in Florida, Texas, the Southwest and other winter-season locations have been increasingly turning to foreign nationals to staff for their busy times of year with J-1 and H-2B visas. In recent months, there has been much discussion by the administration about J-1 visas whether the government will end J-1 visas for the hospitality industry altogether. On the H-2B visa end, there has been a recent uptick in denials for hospitality organizations around the United States. These issues, combined with low unemployment, have left many hospitality organizations scrambling to find qualified and reliable staff.  

     Attorney Keith Pabian will present on best practices and tips for private clubs to make H-2B visa petitions a stress-free option that can turn your staffing troubles into a great staffing strategy. This webinar will also discuss visa options for clubs, with an eye toward understanding what the future will hold for these programs under the Trump administration. Pabian will also discuss generally the current developments in immigration law.

    Keith Pabian

    Partner, Pabian Law

    Keith Pabian is the Founding Partner of Pabian Law, LLC, a national immigration law firm focusing on assisting employers through the visa and immigration process.  Keith has a unique specialization in representing seasonal businesses from coast to coast in the hospitality industry.  Keith is a proud member of the National Club Association, serving on the organization’s Education Committee.  He is heavily involved with the CMAA, HFTP and their affiliated local chapters.  In addition, Keith regularly presents in national conferences, local chapter meetings, and international webinars on immigration topics affecting the hospitality industry.   He has received numerous awards for his success in providing solutions for employer's most pressing staffing issues. He can be reached at keith@pabianlaw.com or 617-939-9444.

  • Branding and Brand Management

    Recorded On: 02/15/2018

    Learn how brands impact private clubs and what steps should be taken to fortify the brand of your club.

    In a brand-conscious society, brands mean so much to club members. It represents core values, service standards, and market differentiation. Learn how brands impact private clubs and what steps should be taken to fortify the brand of your club.

    Presenter Henry DeLozier is a principal at Global Golf Advisors (GGA), a Legacy Alliance Partner of the National Club Association. GGA serves club management professionals from offices in Toronto, Phoenix and Dublin (IR). 

     


    Henry DeLozier

    Partner, Global Golf Advisors

    Henry DeLozier is a principal at Global Golf Advisors (GGA), a Legacy Alliance Partner of the National Club Association. GGA serves club management professionals from offices in Toronto, Phoenix and Dublin (IR). He can be reached at hdelozier@globalgolfadvisors.com or by visiting globalgolfadvisors.com