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Welcome to the new NCA Education Portal! You may register for upcoming webinars or view recordings of past sessions by selecting one of the below categories, or by browsing the full catalog.
Member Surveys... Putting Continuous Feedback to WorkIncludes a Live Event on 10/31/2019 at 2:00 PM (EDT)
Learn how to aggregate and use market analytics, performance benchmarking and member feedback effectively.
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Top HR Compliance Pitfalls at Clubs and How to Avoid ThemRecorded On: 11/30/2018
Among other HR compliance pitfalls, private clubs must focus on wage and hour issues such as recordkeeping obligations, off-the-clock work and compensation to golf and tennis professionals. In addition, the club industry is susceptible to the #metoo movement, which will now require clubs to be extra vigilant in their policies and procedures when encountering harassment claims.